Consumer Assistance Guide - As a consumer, we buy everything we eat, use, drive, and wear with the hopes that the merchant is selling us reliable, safe products and that the information we have given them is safe. Overall, being a consumer in the United States is typically trouble free. We can return items if we’re not satisfied, and there is protection under the law that ensures consumers are not charged for goods or services they do not receive. Yet, people still need information when it comes to consumer protection, so they can be aware of how to prevent fraud or other tactics that can cause them to lose money. For instance, ruthless and shady salespeople can be a threat to consumers, particularly the elderly. Often people get duped or tricked into buying something they do not need, or talked into purchasing something that is either a scam or just plain not worth the money. When it comes to Internet consumerism, it’s essential that people know what to look for in a trustworthy merchant. Protecting yourself against fraud, identity theft, and privacy violations should always be the utmost concern when buying online.
There are good, reliable resources designed to help the average consumer in case they fall victim to any of problems. The following list of tips, resources, and information is available to help protect consumers in the United States: * I am not going to repeat all the links they have available on this page, but you should check out this guide first. This guide was put together by Ivan Stanojevic and Justin Laing. Thank you Angelica for pointing out this guide to me! 03/16/2009
- The Federal Trade Commission has created this website for Consumers and Businesses as a source of information about computer security and safeguarding personal information. All over the site, you’ll see Dewie the e-Turtle. Dewie’s wired, but carries his security shell no matter what he’s doing on the Internet. Even though turtles take their time, Dewie crosses the finish line first because he takes the appropriate steps to avoid a disaster. From time to time, Dewie will post new materials on this site with useful information for computer users, from Kids to businesspeople. Check it often for updates.* 08/06/2003
- The Federal Citizen Information Center - For years, consumers have written to Pueblo, Colorado 81009 for timely, practical information they trust. FCIC provides the answers to questions about the Federal Government and everyday consumer issues whether citizens write, call or log on.* 06/27/2003
FCC's Consumer & Governmental Affairs Bureau - Our Web site is devoted to telecommunication consumers. Get answers to your most common questions on telephones (wireline and wireless), broadcast (television and cable), radio, satellite, and the Internet. For all our consumer information, see our consumer alerts and fact sheets.* Unwanted Telephone Marketing Calls information. 06/27/2003
How to prevent the credit bureaus from selling your name to mailing lists - Isn't it annoying to get all that junk mail from companies trying to get you to apply for their credit cards? ...SNIP... Not only does it kill baby trees, fill up your trash bin and tempt you unnecessarily, you run the real risk of having someone steal your discarded mail and apply for the card for you, essentially hijacking your identity. This is not a pleasant experience.*
Check out the Whole Article for lots of helpful info. 03/16/2006
- JunkBusters.com - List of software for filtering and blocking spam - Junkbusters Corp. is a privacy advocacy firm that helps people get rid of junk messages of all kinds: spam, telemarketing calls, unwanted junk mail, junk faxes, and more. Its web site, junkbusters.com, is a leading consumer resource on the control of junk communications and the protection of privacy. Founded in April 1996 in Green Brook, New Jersey, Junkbusters Corp. is a small, privately-held for-profit corporation. The company works with governments, corporations, trade associations and public interest groups to further the goals of better privacy protection and stronger rights for individuals to control information about them and messages sent to them.* 06/27/2003
Telephone Consumer Protection Act (TCPA) - Has your evening quiet time been disrupted or your dinner been interrupted by a call from a telemarketer? If so, you’re not alone. Consumers are increasingly complaining to the Federal Communications Commission (FCC) about unwanted and uninvited calls to their homes from advertisers and telemarketers.
The Telephone Consumer Protection Act (TCPA) of 1991 was created in response to consumer concerns about the growing number of unsolicited telephone marketing calls to their homes and the increasing use of automated and prerecorded messages. The FCC has rules to aid consumers who wish to limit these uninvited calls.* This is a MUST READ! 06/27/2003
The National Consumers League - Our mission is to identify, protect, represent, and advance the economic and social interests of consumers and workers. The National Consumers League is a private, nonprofit advocacy group representing consumers on marketplace and workplace issues. We are the nation's oldest consumer organization.
NCL provides government, businesses, and other organizations with the consumer's perspective on concerns including child labor, privacy, food safety, and medication information.* NCL Brochures and News Releases. 08/06/2003
- The National DO NOT CALL Registry was finally setup by the FCC and FTC and this is the Privacy Policy of the NDNCR. Also check out the Federal Government's FirstGov for Consumers -- is a "one-stop" link to a broad range of federal information resources available online. It is designed so that you can locate information by category -- such as Food, Health, Product Safety, Your Money, and Transportation. Each category has subcategories to direct you to areas within individual federal web sites containing related information.* 06/27/2003
The Privacy Rights Clearinghouse is a nonprofit consumer education, research, and advocacy program. Our publications empower you to take action to control your personal information by providing practical tips on privacy protection.* About the Privacy Rights Clearinghouse, Background Checks & Other Workplace Privacy Resources, Fact Sheets and Other Publications, Financial Privacy Resources, Identity Theft, Internet Privacy Resources, Medical Privacy Resources, Privacy Links, Public and Government Records, Telephone & Telecommunications Privacy Resources, Send Us Your Question or Complaint, and much, much more! 04/30/2004
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